1. All orders will be processed after you order within 48 business hours.

We make every effort to ensure your order is processed, safely packaged, and shipped ASAP. If you want to cancel the order, please contact us within 24 hours, after the item has been shipped, it can't be canceled.

We do not guarantee delivery time on all international shipments due to differences in customs clearing times in individual countries,which may affect how quickly your product is inspected.

2. Delivery Time:

• United States: Products shipped via standard service are normally delivered within 7-21 business days after receiving the order.
• Australia: Products shipped via standard service are normally delivered within 6-9 business days after receiving the order.
• United Kingdom: Products shipped via standard service are normally delivered within 5-10 business days after receiving the order.
• Other Countries and Regions: Products shipped via standard service are normally delivered within 10-25 business days after receiving the order.

Sometimes it may be delayed by many unsteady factors like customs, flights, weather, etc which are uncontrollable.

Note: Letcase.com promises that all the kitchen knives sold on our website are not restricted knives and promise that all the kitchen knives will be properly packed during transportation.

Shipping FAQ

Is Shipping Included in The Prices?
Yes, ✈️ Free Shipping Worldwide!

 

How Do I Change My Delivery Address?
Please contact us as soon as you realize you need to change the delivery address as once it is shipped we cannot change the address. Contact Customer Service ( email to service@letcase.com) Immediately!

Can Couriers Deliver to Remote Areas?
Yes, wherever you are, we will be able to deliver the products to you.
FedEx or DHL might in some cases apply a nominal "remote area charge". This is very rare but can happen when your delivery address is too far from the main logistics centers.

How Do I Cancel An Order?
Please contact us as soon as you realize you need to cancel as once it is shipped we cannot cancel it for you. Contact Customer Service ( email to service@letcase.com).